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Customer stories Cloudsmith

From enterprise ambition to buyer consideration.

How sustained Analyst Relations helped Cloudsmith explain its enterprise capabilities, build research visibility and support buyer confidence.

Company
Cloud-native artifact management
Ambition
Compete for the largest enterprise requirements
Engagement
Since early 2024 · CEO-led, with the wider team
completed analyst interactions
173
research firms engaged
21
research mentions and inclusions across 8 firms
27

Programme records: 14 March 2024–1 September 2026. Commercial examples are confirmed by Cloudsmith; buyer identities remain confidential.

Enterprise ambition. Intermittent analyst contact.

Cloudsmith had built its platform and a customer base that included many smaller organisations. Under CEO Glenn Weinstein, the company was pursuing larger enterprise customers and the demands that came with them.

Glenn understood the influence analysts could have on enterprise buying. He had held occasional briefings, fitting them around other responsibilities. What he needed was consistent execution: the right conversations, properly prepared and followed through, so he could focus on explaining the business.

Earn consideration alongside established providers.

The goal was for Cloudsmith to be considered alongside JFrog and Sonatype by organisations with the most demanding enterprise requirements. Buyers knew the established providers. Analysts advising those buyers needed to understand why Cloudsmith belonged in that consideration set.

That meant sustained education about what Cloudsmith had built, how its architecture differed and where those differences could offer an advantage. Its partner approach was part of the story: how the platform could work with existing tools without requiring wholesale replacement of the surrounding environment.

A recommendation, checked directly.

An investor on Cloudsmith’s board introduced Glenn to Kea after receiving a recommendation from a founder whose company had worked with Kea for several years.

Glenn then spoke directly with Kea’s client references about their experience, what had worked and what a productive relationship required. Those conversations gave him the confidence to proceed. He took personal ownership of the engagement and remains directly involved alongside Cloudsmith’s marketing, product and technical leaders.

Make the business understood. Keep that understanding current.

The programme began with a clear account of Cloudsmith: who it served, what it could deliver, where it was heading and the evidence behind its enterprise ambition. Kea mapped relevant analysts, coordinated outreach and briefings, prepared the team for each audience and maintained follow-up.

Cloudsmith supplied the product expertise, demonstrations and customer evidence. Kea brought programme ownership and research context, connecting each conversation to the analyst’s interests and previous questions.

  1. Establish relevance

    Identify the analysts covering artifact management and adjacent markets, and explain Cloudsmith’s place within them.

  2. Build understanding

    Prepare focused briefings, bring forward product and customer evidence, and follow up on the questions that matter.

  3. Apply the work

    Support research participation, interpret assessments accurately and help sales use relevant analyst context in buyer conversations.

Analyst questions made the education practical. They examined enterprise rollout, resilience, business value, policy ownership and integration with existing tools. Later discussions added more detail on AI-driven scale, security buying roles and data sovereignty.

As the company evolved, the programme kept those conversations moving. The work extended into research questionnaires and factual reviews, interpretation of assessments, and account-specific guidance for sales.

Evidence in research. Relevance in buying decisions.

Between 14 March 2024 and 1 September 2026, the programme recorded 173 completed analyst interactions across 21 research firms. It also recorded 27 research mentions and inclusions across eight firms.

Cloudsmith has received direct confirmation from prospects that analyst recommendations led them to consider the company. Separately, an enterprise customer consulted an analyst firm during procurement’s supplier assessment and subsequently selected Cloudsmith. Alongside technical capability, procurement needed confidence in Cloudsmith as a long-term supplier for business-critical software infrastructure. The question was whether a smaller provider could offer the continuity required to support an essential part of its operations. The analyst input helped build that confidence.

These are examples Cloudsmith can substantiate from its own customer and prospect conversations. They show a contribution to consideration and buying confidence alongside the work of its product and sales teams.

Research mentions and inclusions across eight firms

  • Gartner
  • Forrester
  • IDC
  • Omdia
  • GigaOm
  • Futurum Group
  • HyperFRAME Research
  • KuppingerCole

Inside Cloudsmith, the programme also gave marketing and product teams a continuing view of analyst questions, while sales could draw on relevant research relationships and positioning guidance for specific opportunities.

A relationship led from the top.

Glenn’s continued involvement connects the programme to Cloudsmith’s direction and enterprise ambition. In feedback on the programme’s year-in-review, he wrote:

“Your leadership & insights have proven to be invaluable for Cloudsmith and our AR program.”

Glenn WeinsteinCEO, Cloudsmith

The next step is to capture buyer feedback more consistently through the sales process: which research firms were involved, what buyers needed to understand and where analyst input contributed to a decision.

Your next step

What should the market understand about you?

Talk to Kea about your enterprise ambition and the role Analyst Relations could play.

Talk to Kea

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